Privacy Policy

Your privacy is important to us. By providing personal information such as your name and e-mail address via the forms on this website, you agree to us contacting you with regard to the information you request. Your personal information will be used solely by us. Under no circumstances will your personal information be sold or used by any other organisation.

Information we monitor about visitors

During the course of any visit to our site, the pages you see, along with a short text file called a ‘cookie’, are downloaded to your computer. Many websites do this, because cookies facilitate useful features such as the ability to identify whether a user has successfully logged into the site or to find out whether the computer (and probably its user) has visited the website before.

Yell Pixel

Yell will have a pixel on our website which enables cookies to be dropped onto your  machine. These cookies may be used on 3rd party websites within the Yell network.
youronlinechoices.com will explain behavioural targeting in more detail, and will allow you to opt-out of being targeted for any behavioural advertising by any member of the Internet Advertising Bureau, including Yell.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information for internal purposes only. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Miscellaneous data

By using this site you agree that we may hold and use the personal information which you supply to us, for example via our enquiry forms,  in accordance with this Privacy Policy. We will use the personal information to supply services and/or documents to you, to contact you as required (including use in the establishment and ongoing maintenance of our client contact and/or marketing databases) and (if appropriate) to arrange payments to or from you.

Where we store your personal data

The data that we collect from, you may be transferred to, and stored at, a destination managed by a third party provider but still remaining within the EU. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Although we will use reasonable endeavours to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Access to information

The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.