The safety of our clients and employees continues to be our number one priority during the COVID-19 pandemic. We have followed Government guidance and carried out a risk assessment.
Please be aware of the following practices we have adopted in all of our offices:
A member of our reception team will greet you at the front entrance when you arrive at our reception. Please follow the signs and guidance on the door.
Clients MUST wear a face covering when they enter our reception areas and throughout meetings and consultations with our specialists. A face covering can be a mask, scarf or bandana. These must be on before you enter our reception. If you arrive without one, disposable masks are available. The only visitors exempt from wearing a mask are children under the age of 11, people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability or if you are speaking to or providing assistance to someone who relies on lip reading, clear sound or facial expressions to communicate. You may also be asked to remove your mask if we need to verify your identity. Please note that our employees are not required to wear a face covering, however they may choose to do so at their own discretion.
Social distancing must be adhered too at all times when visiting our offices, keeping at least 1 metre away from employees and other visitors
All of our employees adhere to the government recommended hygiene practices, which includes regular hand washing and sanitising and sanitising of surfaces and touch points around the premises
Documents can be dropped off and collected from our receptions
Appointments that cannot be dealt with over the telephone can take place face to face at our premises
Please note that you can make a payment on our website, quoting your reference number, here.
If you are claiming benefits, such as Universal Credit and/or Child Benefits, you should declare any changes of circumstances, such as your child leaving school and starting work/claiming benefit. You should report the changes as soon as you know about them – ideally within 1 month.
The amount of savings your household has will affect the money you receive from means tested benefits. This means a lump sum of money, for example from an inheritance, can affect the amount of means tested benefits that you are entitled to.
When a person dies their property, finances and possessions, known as the ‘estate’, are inherited. This is usually by a family member; however, it can be anyone you wish, providing you make a valid Will. If there is no valid Will, the estate will be inherited by the next of kin. This is known as the “Rules of Intestacy” or the Intestacy Rules.
A girl who was born to face a lifetime of severe disability at a Sheffield hospital will receive £3.5m in compensation from the NHS. Born about eight weeks prematurely, she suffered a brain haemorrhage. Now 10 years old, she has hydrocephalus, developmental delays and partial left-sided paralysis due to the birth injury.
The Government has this week released guidance regarding people who lack mental capacity and how consent is given for them to receive the COVID-19 vaccine. The new guidance impacts those who need support when making decisions for themselves and for those who have decision making authority for a person who lacks capacity to consent, through a lasting power of attorney (LPA) or deputyship order.