Disputes Regarding Goods and Services | Howells LLP
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Purchase of Goods & Services Disputes

Disputes Regarding Goods and Services

When you purchase goods or services from a company, there are laws which give you protection relating to what you have bought. The goods must be of satisfactory quality and fit for their purpose, and services must be supplied with reasonable care and skill.


Goods and services disputes are disagreements that arise when one party does not supply goods or services in accordance with the terms of a contract. It could focus on late payment or refusal to pay for the goods and/or services in question, defective goods, or lowquality workmanship.

How We Can Help with Disputes Regarding Goods and Services

Our civil dispute specialists have the expertise and experience to help you to resolve your dispute with the supplier of the goods or services.

We can explain what your rights are in relation to your purchase and tell you the best way of enforcing them in order to obtain a satisfactory outcome.

Our Dispute Resolution specialists can support you in the following areas:

    • Consumer rights
    • Faulty goods
    • Unsatisfactory services
    • Faulty electrical goods
    • Faulty motor vehicles
    • Unsatisfactory services
    • Poor workmanship from tradesmen
    • Warranty disputes
    • Non-delivery of goods
    • Car finance disputes
    • Travel Company disputes
    • Hire-purchase agreement disputes

Alongside civil disputes, we can also help with a wide range of other legal issues including civil liberties, public law & inquests, claims and complaints against the police and criminal defence.

Disputes Regarding Goods and Services FAQs

How Long Does a Civil Dispute Case Take?

A small claim will typically take around six months to conclude. However, if the case is more complex, it could take longer.

What is Classed as a Civil Dispute?

Civil disputes are disagreements between private individuals or between a private individual and an organisation.

How are Civil Disputes Solved?

Most disputes are resolved through mediation, litigation, arbitration, or other forms of alternative dispute resolution (ADR). This can vary depending on the individual case.

Goods & Services Disputes Costs

We offer initial advice for a fixed fee of £200 + VAT

For this fee we can:

  • Carry out an initial diagnostic interview with a qualified and experienced solicitor
  • Consider your papers
  • Provide you with initial advice on the strength of your case and how much it might be worth
  • Advise you on taking your case further with us if you wish.

How can we help? Contact us today

Contact us on 0114 2496666 and one of our advisors will be in touch to discuss your situation. We will take some initial information and if we can help, we will book you in for a consultation with a legal professional.

Contact Us

Request a Call back

The Howells Solicitors law team are compassionate, down-to-earth and professional, offering you the best expert advice. Get in touch with solicitors in Sheffield, Rotherham, and Barnsley to see how we can help. Fill in the form or give us a call at:

The Consumer Claims and Civil Disputes team

Howells Partner, Graham Hogarth, is a highly experienced civil litigator and heads a team who all passionately believes in giving people a voice in legal disputes. They will listen and advise honestly as to the merits of your case and will set out clearly the process involved, so you can make a fully informed, objective decision about pursuing or defending a matter.

Graham Hogarth

Consumer Claims and Civil Disputes

0114 249 6630